higher revenue per customer
Build around high-intent repeat customers instead of treating mobile as another traffic source.
×IMSHOP.AI
Native apps for Salesforce Commerce Cloud
Turn Commerce Cloud into an owned mobile revenue channel.
Launch a premium iOS and Android app on top of Salesforce Commerce Cloud—bringing native shopping, loyalty, push, AI-assisted selling and your wider enterprise stack into one high-performing customer experience.
Prototype before commitmentDedicated product managerConnected to your existing stack
ATELIER / RETAIL
NEW COLLECTIONModern essentials.
Built to move.
Built to move.
NewWomenMenStories
Structured Coat€349
Travel Bag€159
Soft Knit€169
Wide Trouser€189
ATELIER / RETAIL
1 / 5
Best seller
Structured Weekender
€159Premium canvas · modular storage · available in three colours.
Connected commerceCatalogue · pricing · inventory
Mobile growth layerPush · loyalty · AI
Customer success comes first
Build the app around commercial impact—not feature count.
Native apps are most valuable when they become the preferred channel for high-intent repeat customers. We lead with the outcome before explaining the infrastructure behind it.
higher push engagement potential
Reach customers directly with launches, restocks, loyalty and behavioural triggers.
more returning visitors potential
Home-screen presence, persistent login and loyalty reduce repeat-purchase friction.
instead of a custom app cycle
Prototype first, then launch from a proven native foundation.
The retention layer your storefront cannot own
Put your brand on the home screen—and your message on the lock screen.
Persistent login, native push, deep links and app-only experiences give your most valuable customers a direct route back to the brand without relying on paid media, search or crowded inboxes.
ATELIER / RETAIL
MEMBER STATUSLevel 03
2,840 points · personal rewards available
OrdersView history
Saved products18
Member benefitsExplore
Personal offers3 new
Push campaignPrivate sale starts now
Persistent login1 tap back into the account
Commerce Cloud stays at the centre
Add a native front end without creating another silo.
Salesforce supports headless commerce and connected customer data. IMSHOP.AI uses that flexibility to add a premium native channel around the commerce foundation you already operate.
Commerce Cloud remains the source of truthMobile-specific capabilities live in the app layerCRM, marketing, loyalty and service stay connected
APIs
IMSHOP.AINative mobile platform
Products
Customers
Orders
Inventory
Promotions
Content
The Salesforce customer experience, rethought for mobile
Design around the moments that create repeat behaviour.
ATELIER / RETAIL
NEW COLLECTIONModern essentials.
Built to move.
Built to move.
NewWomenMenStories
Structured Coat€349
Travel Bag€159
Soft Knit€169
Wide Trouser€189
DiscoveryA faster way into the catalogue.
Give customers a focused mobile storefront with app-first merchandising and deep links.
Built for enterprise retail
A mobile platform should simplify the channel—not simplify your business.
One native channel on top of Commerce Cloud
Keep Salesforce Commerce Cloud as the commerce foundation while IMSHOP.AI delivers the iOS and Android customer experience.
API
IMSHOP.AI
A retention layer your storefront cannot own
Use push, persistent login, deep links, loyalty and app-exclusive merchandising to create a channel customers actively return to.
PushPrivate sale starts now
↻♥✓
Connect the wider Salesforce ecosystem
Bring commerce, CRM, marketing, content, loyalty, support and search together around the app instead of creating another silo.
APP
CRMMKTSRCHSUPLOYGive the app a product team after launch
Work with a dedicated product manager to improve adoption, campaigns, conversion and roadmap priorities.
RoadmapQ3
Launch100%
Loyalty72%
AI Agent38%
AI shopping and support in one journey
Help customers discover, compare and choose products while also answering service and order questions.
Need a lightweight jacket
I found 3 options.
City Shell€229
Built for multi-market retail
Design the experience around the markets, storefronts, currencies, languages and integrations already used by your business.
NL · EURUS · USDDE · EUR
Your wider enterprise stack stays connected
Build the app around the systems already running the business.
Commerce Cloud is only one part of the customer experience. Connect the mobile channel to CRM, marketing, content, search, loyalty, reviews, support, payments and analytics.
IMSHOP.AINative app
Salesforce CRM
Marketing Cloud
Contentful
Bloomreach
Loyalty
Reviews
Support
Payments
Search
One AI layer for selling and service
Help customers buy—and help them when they need support.
Instead of separating product discovery from customer service, the IMSHOP.AI agent can use product and business context to guide customers through both.
Product discoveryRecommendationsComparisonOrder support
ATELIER / RETAIL
AI SHOPPING EXPERTWhat are you shopping for?
Ask about products, fit, delivery or your order.
I need a lightweight jacket for a city trip.
I found three options. This one offers the best balance of weight, weather protection and price.
City Shell Jacket€229 · In stock
Ask another question →
Intent detectedCity trip / lightweight
Next actionShow in-stock options
Platform approach versus custom app programme
Get premium native quality without owning every technical problem.
A custom app can create anything, but it also creates permanent responsibility for releases, operating-system updates, integrations, analytics and roadmap ownership.
CapabilityIMSHOP.AICustom build
Native iOS and Android experienceIncludedCustom scope
Salesforce Commerce Cloud foundationIntegratedDesigned and built
Push, deep links and app engagementIncludedSeparate scope
AI shopping + support layerAvailableSeparate project
Loyalty, search, reviews and supportConnected around the appMultiple custom integrations
Dedicated product managerIncludedOften optional
OS, app-store and framework maintenanceManagedOngoing internal responsibility
Salesforce Commerce Cloud mobile app FAQ
Questions before adding a native customer channel.
No. Salesforce Commerce Cloud remains the commerce foundation and source of truth. IMSHOP.AI adds the native mobile experience and product layer around it.
×IMSHOP.AI
See your brand as a Salesforce-powered native app
Turn your own catalogue and customer journeys into a working prototype.
Explore the experience before committing to the full implementation.
ATELIER / RETAIL
NEW COLLECTIONModern essentials.
Built to move.
Built to move.
NewWomenMenStories
Structured Coat€349
Travel Bag€159
Soft Knit€169
Wide Trouser€189
ATELIER / RETAIL
AI SHOPPING EXPERTWhat are you shopping for?
Ask about products, fit, delivery or your order.
I need a lightweight jacket for a city trip.
I found three options. This one offers the best balance of weight, weather protection and price.
City Shell Jacket€229 · In stock
Ask another question →
Working prototypeYour Salesforce store. Reimagined for mobile.