Product Advisor
Helps customers discover, compare, and choose the right products.
Increase conversion→
AI Shopping Assistants
An expert for every customer.
Choose a proven assistant or train one around your own products, service model, and brand voice.
Customer Support
Answers questions, tracks orders, and resolves issues instantly.
Improve satisfaction→
Beauty Consultant
Provides personalized skincare and makeup recommendations.
Personalize the experience→
Sommelier
Recommends wines and food pairings tailored to every taste.
Drive engagement→
Stylist
Suggests outfits and accessories for any occasion or style.
Boost AOV→
Custom AI Assistant
Train an AI assistant aligned with your brand and customers.
Built for your business→
Measurable commercial impact
Results that drive real business impact.
+18.5%
Revenue per customer
+18.4%
Increase in total revenue
+7%
Average order value
24/7
Customer assistance
14 days
Payback on investment
Results shown are based on a two-week live pilot. Actual results depend on traffic, assortment, implementation and customer behaviour.
Do not wait for the customer to ask
Start the right conversation at the right moment.
From catalog to measurable impact
Launch your AI shopping assistant in four clear steps.
We connect your data, configure the experience and launch a live pilot so you can evaluate the commercial impact before scaling.
Step 01
Share your product catalog
Connect your feed, product data or storefront so we can work with your live assortment.
Step 02
We configure your AI assistant
We connect your data, define the use cases and train the assistant around your products and brand.
Step 03
We launch a live pilot
Your assistant goes live on selected pages with tailored prompts, flows and measurement in place.
Step 04
Review impact and next steps
We show how the assistant influences conversion, order value and customer decision-making.
Online shopping should not feel impersonal
In-store customers get advice. Online customers are left to decide alone.
In a physical store, a good sales associate asks questions, understands the customer and recommends the right combination of products. Online, customers often face filters, specifications and endless product pages without any personal guidance.
01
Best match
Option B
Option C
Too much choice
Customers struggle to understand the differences between similar products and delay their decision.
02
Will this fit?
Is it in stock?
When will it arrive?
Questions remain unanswered
Product, sizing, compatibility, delivery and account questions appear at the most important moment in the buying journey.
03
Order status12
Returns8
Product advice2
Support teams cannot sell proactively
Traditional live chat responds only after someone asks for help and is often occupied with service-related questions.
04
VisitBrowseConsiderExit
Valuable traffic leaves without buying
Marketing brings visitors to the store, but uncertainty prevents those visitors from converting.
05
Which one is right for me?
Product pages explain. They rarely advise.
Specifications describe a product, but do not translate it into the customer's situation, priorities or intended use.
06
€79Safer choice
€129Better fit
Customers choose the safest option
Without guidance, customers buy cheaper alternatives, postpone the purchase or leave the store entirely.
A digital sales associate for every customer
Give every visitor personal guidance from discovery to purchase.
The IMSHOP.AI Shopping Assistant behaves like an experienced member of your sales team. It asks relevant questions, understands what the customer needs and recommends the products most likely to fit.
More sales. Less manual work.
Improve the customer journey without expanding the workload.
Give every customer faster, more relevant guidance while reducing the repetitive work handled by your team.
01
Increase conversion
Help customers overcome uncertainty and move confidently from consideration to purchase.
02
Grow average order value
Recommend better-fitting premium options and complementary products at the right moment.
03
Help customers decide faster
Ask relevant questions, narrow the selection and explain the differences that matter.
04
Reduce repetitive support
Handle common questions about products, availability, orders, delivery and accounts—24/7.
SEE IT WITH YOUR OWN PRODUCTS
We will configure a focused experience around your products and priority customer journey, so your team can evaluate the quality of the conversations before a full implementation.
Your catalogue. Your customer journey. Your data. Inside a focused AI pilot.
Is this the same as a traditional chatbot?
No. Traditional chatbots usually focus on predefined support questions. The IMSHOP.AI Shopping Assistant can proactively engage customers, ask follow-up questions, compare products and guide them towards a purchase.
Can the assistant use our own product data?
Yes. It can connect to your catalogue, PIM, e-commerce platform, knowledge base and other relevant systems.
Can it access customer-specific information?
When properly connected and authorised, it can use previous orders, loyalty balances, account conditions, delivery details and order status.
Can it recommend multiple products?
Yes. It can compare suitable options, explain the differences and suggest complementary products.
Can we control what the assistant says?
Yes. The assistant is configured around approved data, business rules, tone of voice and escalation requirements.
Does it work on both websites and mobile apps?
Yes. The experience can be embedded in an e-commerce website, a branded mobile app or both.
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