Good 4.1 from 5
🌐 Global
MOBILE APP ORDERING FOR FOODSERVICE SUPPLIERS
Give restaurants, hotels, bars and cafés a faster way to place recurring orders, check availability and order against their own commercial agreements.
All connected to the systems already running your foodservice operation.
See your own assortment and ordering experience inside a branded mobile app
Prototype in one week
Launched within 12 weeks
Built around your ERP, inventory and delivery operation
ORDERING SHOULD BE THE SIMPLE PART
Your customers move fast. Their ordering tools should too.
A restaurant cannot wait until office hours to replenish stock. A chef does not want to rebuild the same order every week. And your commercial team should not spend the day copying orders from messages into another system.
Orders still arrive everywhere
Phone calls, WhatsApp, email and handwritten requests all create work for the order desk and increase the chance of incorrect quantities or products.
The same basket gets rebuilt every week
Most hospitality customers purchase familiar products repeatedly, yet finding and ordering them can still take too many steps.
Availability changes throughout the day
Fresh produce, fish, meat, beverages and specialist products require accurate stock information and clear alternatives when an item is unavailable.
Every account operates differently
A restaurant, hotel group or café chain may have its own assortment, negotiated prices, credit terms, delivery addresses and ordering deadlines.
Delivery rules are operationally complex
Available delivery days depend on the customer, location, route, cut-off time and sometimes the type of product being ordered.
Too much commercial time goes into administration
Sales and account teams are often occupied with routine orders, price questions and order status instead of customer development.
BUILT FOR THE WAY HOSPITALITY BUYS
IMSHOP.AI gives every customer a personalised ordering environment built around what they buy, how they buy and where it needs to be delivered.
CHEFS & KITCHEN TEAMS
Order around the needs of the kitchen
Browse the relevant assortment, repeat frequently used products, check availability and complete orders before the next delivery cut-off.
PURCHASING MANAGERS & BUYERS
Stay in control across products, budgets and locations
Manage purchasing for one or multiple venues with access to agreed pricing, order history, delivery locations and account conditions.
SALES TEAMS & ACCOUNT MANAGERS
Support every customer with the right information
Access customer pricing, previous orders, product availability and account details during visits, calls and commercial conversations.
THE FOODSERVICE CUSTOMER ACCOUNT
Each restaurant, hotel, bar or café sees the right products, prices, stock and delivery options for their specific account and location.
Account-specific access and conditions
Give each customer the correct account setup, including approved users, delivery locations, payment terms, credit rules and commercial agreements.
Credit and invoices at a glance
Give authorised users visibility into available credit, current spend, open invoices, payment terms and account restrictions before they place an order.
Orders and deliveries in one place
Bring together previous orders, saved lists, delivery addresses, upcoming deliveries, order status and available delivery moments in one clear overview.
BUILT AROUND YOUR COMMERCIAL RULES
Customer-specific pricing
Display contract prices, individual agreements, volume discounts and customer-group pricing automatically.
Scan and add products instantly
Use the built-in barcode scanner to find familiar products and add them directly to the basket while checking stock in the kitchen, bar or storage area.
Keep customers informed automatically
Send push notifications about delivery updates, payment reminders, order changes, back-in-stock products, new arrivals and relevant promotions.
Controlled account access
Give every user access to the correct assortment, locations, prices, conditions and account information.
Automatic product updates
Synchronise product details, packaging, allergens, availability, specifications and expected replenishment from your ERP or PIM.
Real-time stock visibility
Show what can be delivered now, what is limited and what is temporarily unavailable.
FROM DAILY REPLENISHMENT TO LAST-MINUTE TOP-UPS
Faster delivery selection
Load approved delivery addresses automatically or let authorised buyers add a new address during checkout.
Assisted sales and service
Let account managers place orders for customers, review order history and access account insights.
Sell directly from available stock
Allow customers to browse and order products that are ready for fulfilment.
Structured pre-orders
Capture quantities, sizes, delivery periods and packaging requirements and connect every order to production.
CONNECTED TO YOUR EXISTING STACK
The app becomes the customer-facing ordering layer. Your ERP, commerce platform and operational systems remain responsible for the underlying business logic.
Commerce and B2B platforms
Magento · Custom B2B portals · Webshops · Customer accounts · CRM platforms
Product and operational systems
ERP · Business Central · PIM · Inventory · Pricing · Invoicing · Order management · Delivery and transport systems
IMSHOP.AI connects through a dedicated integration layer so custom logic and future system changes do not make the app fragile.
Discuss Your Integration
FROM IDEA TO LIVE APP
01
Get your prototype
We create a working prototype using your branding, catalogue structure and priority workflows.
Within one week
02
Connect your technology
We map your customer accounts, pricing rules, product data, inventory and order processes.
03
Test real workflows
Your team tests access, ordering, stock logic, packaging rules and delivery requirements.
04
Launch with expert support
A dedicated team supports implementation, launch and ongoing optimisation.
Manage the app in less than one hour per week.
PROVEN MOBILE B2B COMMERCE EXPERTISE
LESS ADMINISTRATION. MORE SELLING.
Reduce repeat-order administration
Let customers reorder standard products without waiting for a sales representative or customer service employee.
Shorten the buying process
Bring products, prices, availability, account information and delivery options into one connected workflow.
Keep orders inside your system
Replace phone calls, messages and spreadsheets with structured orders connected directly to your backend.
Sell inventory throughout the day
Give customers access to available products between sales visits and outside office hours.
SEE YOUR FOODSERVICE APP
We build a branded prototype around your assortment, customer accounts, pricing, delivery rules and most important ordering workflows.
See how chefs, purchasing managers and account teams can work together in one mobile ordering experience before development starts.
Your products. Your customer agreements. Your delivery logic. Inside your own app.
Can IMSHOP.AI connect to our existing B2B platform?
Yes. IMSHOP.AI connects to platforms including Centra, JOOR, Fashion Cloud, Uphance, Salesforce and custom-built systems. The exact setup depends on your APIs and data structure.
Can each customer have different pricing?
Yes. Pricing can be configured around customer tiers, regions, contracts and manually agreed discounts.
Does the app support both stock orders and pre-orders?
Yes. Buyers can order immediately available products and place structured pre-orders with quantities, sizes, delivery periods and packaging requirements.
Can sales representatives order for customers?
Yes. Authorised team members can access customer accounts, build orders and review order history from the app.
Can we control which products customers see?
Yes. Account permissions determine the catalogues, collections, prices, contracts and conditions shown to each customer.
Does IMSHOP.AI replace our ERP or PIM?
No. IMSHOP.AI creates the mobile sales and ordering experience while connecting to the systems that remain your source of truth.
IMSHOP.AI
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